Job Requirements :
- Housekeeping Management:
- Conduct daily rounds of the center, identify issues, and proactively resolve them, reporting to the hub manager as needed.
- Ensure the completion of planned daily, weekly, and monthly cleaning tasks by the housekeeping supervisor.
- Utilize ClickUp for managing housekeeping tasks and lists.
- Monitor housekeeping staff attendance and coordinate with the housekeeping vendor as required.
- Security Management:
- Monitor the regular shifts of security guards, ensuring proper grooming and etiquette.
- Coordinate security guards' attendance, performance, and salary processes with the outsourced vendor.
- Regularly review and maintain various security registers.
- Maintenance Management:
- Track yearly AMCs (Annual Maintenance Contracts) using ClickUp.
- Oversee and resolve critical maintenance tickets raised by clients.
- Ensure center compliances are met and processes are followed.
- Coordinate with MST or vendors to resolve maintenance issues.
- Cost Optimization:
- Ensure maintenance costs for the center are within the provided budget.
- Implement proactive maintenance measures for effective cost utilization.
- New Centre Opening and Readiness:
- Ensure new sites are prepared with all necessary facilities.
- Assist in tracking the handover process from the execution team.
- Contribute to achieving positive onboarding reviews from new clients.
- Training and Development of Facility Team:
- Assist in conducting periodic training sessions for facility team members at all levels.
- Ensure facility team members are well-trained and equipped for their roles.
Required Skills :
- Proven experience in facility management or a related field.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and facility management software.
- Ability to handle client escalations and provide effective solutions.
- Knowledge of legal and regulatory requirements related to facility management.
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